Effective date: April 2026
Energising Escapes (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it. By using our website at https://energisingescapes.co.uk, you agree to the practices described in this policy.
1. Who we are
Energising Escapes
72 Nguyen Phan Vinh, Cam An, Hoi An, Vietnam
Email: hello@energisingescapes.co.uk
Website: https://energisingescapes.co.uk
2. What information we collect
We collect personal information in the following ways:
2.1. Contact form
When you submit an enquiry via our website contact form, we collect:
- Your name
- Your email address
- Any additional information you choose to include in your message
2.2. Mailing list
If you choose to sign up to our mailing list via a dedicated sign-up form, we collect your name and email address for the purpose of sending you updates and promotional content. Submitting a general enquiry form does not add you to our mailing list.
2.3. Analytics
We use Google Site Kit (which includes Google Analytics) to collect anonymised data about how visitors interact with our website. This may include pages visited, time spent on the site, general geographic location, device type, and traffic source. This data does not personally identify you.
3. How we use your information
We use the information we collect for the following purposes:
- To respond to your enquiry or message
- To send you marketing communications, but only where you have explicitly opted in via our mailing list sign-up form
- To understand how our website is used and improve the user experience
- To comply with any legal obligations
4. Legal basis for processing
We process your personal data on the following bases:
- Legitimate interests — to respond to enquiries you have submitted to us
- Consent — for mailing list communications, where you have actively opted in
- Legitimate interests — for website analytics to improve our services
5. Data storage
Data submitted through our website forms is stored within our WordPress website installation. Transactional and notification emails from the website are sent from an @energisingescapes.co.uk email address. We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
6. Data sharing
We do not sell, rent, or trade your personal information to any third party under any circumstances. We may share data with trusted third-party service providers solely to operate our website and services (such as Google Analytics), and only to the extent necessary. These providers are bound by their own privacy obligations.
7. Cookies
Our website uses cookies to improve your experience and to support analytics. Please refer to our Cookie Policy for full details.
8. Data retention
We retain your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry data is kept for a reasonable period to allow us to respond and follow up. Mailing list data is retained until you unsubscribe.
9. Your rights
You have the right to:
- Access the personal data we hold about you
- Request correction of any inaccurate data
- Request deletion of your personal data
- Withdraw consent at any time where processing is based on consent
- Object to processing based on legitimate interests
To exercise any of these rights, please contact us at hello@energisingescapes.co.uk.
10. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
11. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date. We encourage you to review this page periodically.
12. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
hello@energisingescapes.co.uk
